This Privacy & Cookies Policy explains how fideprep.ch (the “Service”) collects, uses, shares, and protects personal data of visitors and users of our exam practice help site for Switzerland’s FIDE French exam (CEFR A1–B1). It applies to all interactions with our website, apps, and related services.
fideprep.ch is an independent exam practice help site and is not affiliated with or endorsed by the official FIDE exam organizers.
We do not guarantee that using our Service will result in passing any exam. Learning outcomes depend on each learner’s effort and circumstances.
This Policy is provided for general information only and does not constitute legal advice.
Swiss Federal Act on Data Protection (FADP, revised as of 1 September 2023) and its Ordinance.
Where we offer services to, or monitor the behavior of, individuals in the EU/EEA, we process personal data in line with the EU General Data Protection Regulation (GDPR).
fideprep.ch (Site Operator)
Data Controller for processing carried out via the Service
Any information relating to an identified or identifiable natural person.
Data collected automatically when using the Service (e.g., IP address, device and browser type, pages visited, timestamps, referrer).
Vendors and processors who support the Service (hosting, analytics, customer support, email delivery, payments, speech/AI features).
Small text files stored on your device to remember settings, enable features, and measure usage.
We do not request or intentionally process sensitive data (e.g., health, religion). Please do not submit such information.
Provide and operate the Service (accounts, lessons, progress sync, saved notes, preferences).
Improve and personalize learning (recommend content, remember level, language, last session).
Customer support and communications (respond to inquiries, service emails).
Analytics, performance, and security (aggregate statistics, detect abuse, prevent fraud).
Optional marketing updates (newsletters, product updates).
Compliance with legal obligations and enforcement of terms.
We use cookies and similar technologies to operate the Service, remember your preferences (e.g., language level, last lesson, cookie choices), and understand how the Service is used.
On your first visit, we present a cookie banner to obtain consent where required. You can withdraw or change your choices at any time via the cookie settings link in the footer.
Strictly Necessary
Session or short-lived persistent
Preferences
Persistent (duration varies, typically 6–12 months)
Analytics & Performance
Persistent (duration varies by provider)
Marketing (Optional)
Persistent
We may use analytics, error reporting, email delivery, and AI/speech vendors. When implemented, we will list key providers in this section or our cookie settings and provide links to their privacy information.
We prefer aggregated or pseudonymous analytics and configure tools to limit data where feasible.
The Service currently does not respond to ‘Do Not Track’ signals due to industry standards not being uniform.
We share personal data with Service Providers under contracts that require them to process data only on our instructions and to implement appropriate security.
If we undergo a reorganization, merger, or asset sale, personal data may be transferred in compliance with applicable law.
We may disclose information if required by law or to protect rights, safety, and the integrity of the Service.
We do not sell personal data.
We may process and store data in Switzerland, the EEA, and other countries.
Where data is transferred outside Switzerland/EEA, we use appropriate safeguards (e.g., adequacy decisions, Standard Contractual Clauses, and additional measures where necessary).
We retain personal data only as long as needed for the purposes described, to comply with legal obligations, or to resolve disputes.
Contact us at info@fideprep.ch. We may need to verify your identity. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU/EEA supervisory authority.
The Service is not directed to children under 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent where required. If you believe a child provided personal data, contact us to delete it.
We use administrative, technical, and organizational measures appropriate to the risks (e.g., encryption in transit, access controls, backups).
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Content you post in public areas may be visible to others. Avoid sharing personal or sensitive information in public forums.
We may moderate or remove content that violates our rules.
Our Service may link to third-party sites or services. Their privacy practices are governed by their own policies.
We do not engage in automated decision-making that produces legal or similarly significant effects.
We may update this Policy from time to time. We will post the updated version with a new ‘Last updated’ date and, where appropriate, provide additional notice.
Your continued use of the Service after changes take effect indicates acceptance of the updated Policy.
This English version controls to the extent permitted by law.
By using fideprep.ch, you acknowledge that you have read and understood this Privacy & Cookies Policy.
If you have any questions about this Privacy Policy, please contact us at info@fideprep.ch.