Terms and Conditions

Last updated: August 10, 2025

Introduction

fideprep.ch is an independent exam-practice help site that offers study materials, mock exams, and skill-building tools to help users prepare for language exams commonly required in Switzerland (including CEFR A1–B1). fideprep.ch is not an official testing center and does not issue certificates.

By accessing or using fideprep.ch, creating an account, or purchasing a subscription, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the Service.

We are not affiliated with, endorsed by, or connected to the State Secretariat for Migration (SEM), the fide program, any cantonal authority, or any official exam provider. Our materials are for learning and practice only.

These Terms are provided in English for clarity. If we provide translations, the English version prevails in case of conflict.

Definitions
  • Service: The fideprep.ch website and any related apps, content, features, or services.
  • User: Any person or entity that accesses or uses the Service.
  • Account: A unique registration created by or for a User to access the Service.
  • Content: All text, audio, video, images, software, features, and materials made available via the Service, including practice questions and AI-generated output.
  • User Content: Any content submitted or uploaded by a User, including audio recordings, notes, messages, or profile data.
  • Subscription: A paid plan that provides access to premium features for a period (e.g., monthly or annually), which may automatically renew unless canceled.
Operator
Name

fideprep.ch

Country

Switzerland

Contact Email

info@fideprep.ch

Eligibility And Account
Requirements
  • You must be at least 16 years old or have verifiable consent from a parent or legal guardian.
  • You agree to provide accurate information and keep your credentials secure.
  • You are responsible for all activities under your Account.
  • Account Sharing

    You may not share your Account or permit others to access the Service using your credentials.

    Suspension

    We may suspend or terminate any Account that violates these Terms or applicable law.

    Use Of Service
    Permitted Use
  • Personal, non-commercial learning and exam preparation.
  • Accessing Content via standard web or app interfaces.
  • Prohibited Use
  • Reselling, sublicensing, or redistributing the Service or Content.
  • Scraping, crawling, data-mining (except as permitted by robots.txt), or reverse engineering.
  • Uploading malware, interfering with security or operation, or attempting unauthorized access.
  • Posting illegal, infringing, or harmful content; harassing or abusing others.
  • Using the Service to provide competing products or training datasets without our written consent.
  • Ai Notice

    AI and automated features may generate outputs that are incomplete or inaccurate. Use your own judgment and verify critical information.

    Learning Disclaimer And Results
    No Official Status

    Our materials are for practice and guidance only. We do not administer official exams and we do not issue official results or certificates.

    No Guarantee

    We make no guarantee that you will pass any exam. Your outcomes depend on your efforts, background, exam conditions, and factors beyond our control.

    Reference Only

    Examples, sample answers, scores, or success stories are illustrative and do not promise or imply specific results.

    Subscriptions Billing And Refunds
    Pricing And Taxes

    Prices are shown at checkout and may include applicable taxes. We may change prices prospectively.

    Auto Renewal

    Subscriptions renew automatically at the end of each term unless you cancel from your Account settings before renewal. After cancellation, you retain access until the end of the paid term.

    Trials And Promotions

    Trials or promotional offers are subject to their stated terms and may convert to paid plans unless canceled before the trial ends.

    Refunds

    Except where required by applicable consumer law or expressly stated otherwise at checkout, fees are non-refundable. If a statutory right of withdrawal applies, it may be waived once you start using digital content/functions immediately upon purchase.

    Failed Payments

    We may suspend access for failed or reversed payments. You remain responsible for any unpaid amounts.

    Intellectual Property
    Ownership

    All Content and Service components (including practice items, explanations, software, design, and trademarks) are owned by fideprep.ch or its licensors and are protected by copyright and other laws.

    License To You

    Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for personal learning during your subscription or access period.

    Restrictions

    You must not copy, adapt, translate, create derivative works of, publicly display, or otherwise exploit the Content except as permitted for personal study.

    User Content And Feedback
    Your Responsibility

    You are responsible for your User Content and must ensure you have all necessary rights and permissions.

    License To Us

    By submitting User Content, you grant fideprep.ch a worldwide, non-exclusive, royalty-free license to host, process, display, and use the User Content solely to operate and improve the Service. Where we request your consent for certain features (e.g., voice recordings used to improve models), you can decline without losing core functionality.

    Feedback

    If you provide feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

    Privacy And Data Protection Summary
    Controller

    For personal data processed through fideprep.ch, the data controller is the operator named above in Switzerland.

    Laws

    We handle personal data in accordance with applicable Swiss data protection law (including the revised Federal Act on Data Protection, 'FADP') and, where applicable, the EU/EEA General Data Protection Regulation ('GDPR').

    What We Collect
  • Account data (name, email, login credentials).
  • Usage data and analytics (device, logs, interactions).
  • Learning data (scores, progress, answers, speaking practice audio if you enable microphone access).
  • Payment data handled by our payment processors (we do not store full card details).
  • Purposes And Legal Bases
  • Provide and administer the Service (contract performance).
  • Personalize practice, track progress, and improve quality (legitimate interests; consent where required).
  • Process payments and prevent fraud (contract performance; legitimate interests).
  • Communicate with you about the Service (contract performance; consent for marketing).
  • Transfers

    If we transfer data outside Switzerland/EEA, we use lawful safeguards (e.g., adequacy decisions, standard contractual clauses).

    Retention

    We keep personal data only as long as necessary for the purposes described or as required by law. You may request deletion of your Account; we will delete or anonymize your data unless retention is legally required.

    Your Rights

    Subject to applicable law, you may have rights to access, rectify, erase, restrict or object to processing, and data portability. You may also withdraw consent at any time without affecting prior lawful processing.

    Requests And Complaints

    To exercise rights, contact us at info@fideprep.ch. You have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or an EU supervisory authority, as applicable.

    Separate Policy

    This summary does not replace our Privacy Policy, which provides full details and prevails in case of conflict.

    Cookies And Tracking
    Notice

    We use necessary cookies to operate the Service and (with consent where required) optional cookies or similar technologies for analytics and improvements.

    Choices

    You can manage cookie preferences via our cookie banner or browser settings. Disabling certain cookies may affect functionality.

    Speaking And Microphone Features
    Consent

    Speaking practice features require microphone access. You can enable or revoke permission at any time via your device or browser.

    Processing

    Audio data is processed to provide feedback and may be transiently stored. Where stated, you can choose whether recordings are saved to your Account.

    Third Party Services
    Providers

    We rely on third-party providers (e.g., hosting, analytics, payments, AI infrastructure). Your use of those services may be subject to their terms and privacy policies.

    Links

    The Service may contain links to third-party sites we do not control. We are not responsible for their content or practices.

    Availability Changes And Support
    No Continuous Access

    We strive for reliable access but do not guarantee uninterrupted or error-free operation.

    Changes

    We may add, modify, or discontinue features, content, or plans at any time. If we discontinue material features of a paid plan during an active term, we will endeavor to provide reasonable notice or alternatives.

    Beta Features

    Some features may be labeled beta or experimental and are provided as-is.

    Support

    Support is provided on a best-effort basis via info@fideprep.ch.

    Disclaimers
    Educational Only

    The Service is provided for educational purposes. It does not constitute legal, immigration, or professional advice.

    No Warranties

    To the fullest extent permitted by law, the Service and Content are provided `as is` and `as available` without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, and non-infringement.

    Assessment Variability

    Real exam formats, scoring, availability, and requirements may change. Always verify details with official sources.

    Limitation Of Liability
    Cap And Exclusions

    To the maximum extent permitted by law, fideprep.ch and its affiliates, directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities. Our aggregate liability for direct damages shall not exceed the amounts you paid to us for the Service in the twelve (12) months prior to the event giving rise to the claim.

    Consumer Rights

    Nothing in these Terms limits liability where such limitation is prohibited by applicable law (e.g., fraudulent misrepresentation, willful misconduct, or death/personal injury caused by negligence).

    Indemnification

    You agree to indemnify and hold harmless fideprep.ch and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, violation of these Terms, or infringement of any third-party rights.

    Term And Termination
    Your Right To End

    You may stop using the Service at any time and, for subscriptions, cancel renewal in your Account settings.

    Our Right To End

    We may suspend or terminate access if you violate these Terms or applicable law, or if we discontinue the Service.

    Effect Of Termination

    Upon termination, your license ends and you must stop using the Service. Sections that by their nature should survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Governing Law) will survive.

    Changes To Terms
    How We Change

    We may update these Terms from time to time. Material changes will be notified via the Service or by email.

    Effective When

    Changes take effect on the stated effective date. Your continued use after that date constitutes acceptance. If you disagree, you should stop using the Service and, if applicable, cancel your subscription.

    Governing Law And Venue
    Law

    These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Switzerland, without regard to conflict-of-laws principles.

    Venue

    Subject to mandatory consumer protection rules, the exclusive place of jurisdiction is Zurich, Switzerland.

    Miscellaneous
    Severability

    If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.

    No Waiver

    Failure to enforce any provision is not a waiver of our rights.

    Assignment

    You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

    Entire Agreement

    These Terms, together with our Privacy Policy and any plan-specific terms shown at checkout, form the entire agreement between you and us regarding the Service.

    Contact
    Quick Summary For Users
  • We’re an independent practice site, not an official exam provider.
  • No guarantee of passing—your results depend on many factors.
  • Subscriptions auto-renew unless you cancel before the renewal date.
  • We process personal data under Swiss FADP and, where applicable, GDPR.
  • You can request access, deletion, or other rights by emailing info@fideprep.ch.
  • If you have any questions about these Terms, please contact us at info@fideprep.ch.